Co-Managed IT Services and How Your Business Can Benefit From Them
The past three years have been challenging for businesses, both big and small. The abrupt need to quickly shift to remote work and the changes in how products and services are delivered to consumers has put an added strain on businesses. Of course, the ever-present cybersecurity concerns need to be addressed as well.
From an IT point of view, the pressure to respond to these needs increased exponentially. Businesses that had already partnered with a dependable MSP (managed service provider) were able to adjust quickly and continue with their operations.
For some businesses, especially those that have their own internal IT departments and resources, it may have been more challenging to make the necessary changes. This was because of a lack of technical expertise and limited resources. This drove the adoption of co-managed IT services.
What Are Co-Managed IT Services?
Co-Managed IT service refers to an IT management service that enables businesses to customize which IT services to keep in-house and which ones to outsource. It gives businesses a unique opportunity to pair the up-to-date resources and convenience of an external IT management service with their own in-house IT staff to optimize efficiency.
How Co-Managed IT Services Can Help Your Business
Co-Managed IT services have been designed to support in-house IT teams to overcome a wide array of challenges. Here are some of the ways these services can help your business:
1. Cybersecurity Expertise
Cybersecurity is becoming more vital for businesses to invest in, given the recent increase in cyber attacks. Unfortunately, most internal IT departments lack the necessary expertise and resources to implement advanced cybersecurity solutions. Fortunately, co-managed IT service providers have the skills and resources to implement and manage cybersecurity processes, frameworks, and tools. An outsourced IT provider will assess the current state of your security and take measures to address your specific needs.
2. Help Desk Services
One of the most essential elements of a business is its employees and their ability to work productively and efficiently on a daily basis. For this to happen, IT departments must ensure that all the requisite tools employees need to do their work are secure and in pristine condition. They must also respond to support requests promptly. As businesses grow, using an in-house help desk and IT team can mean slower response times to user issues.
MSPs can provide managed services using the latest technology to centralize the management of devices, including automating security updates and patching, monitoring device health, and remotely accessing machines for quick and efficient resolution of IT problems.
3. IT Advisory Services
An experienced and trustworthy vendor can offer your business IT advisory services to help you:
- Shape your IT strategy.
- Solve your IT problem on your own.
- Get a clear road map of what IT solutions you need and what technology strategies work best for your business.
- Predict future security risks and minimize, if not prevent them.
4. Cloud Services
Today, cloud computing is a must-have for business growth. This is because it helps businesses reap the maximum benefits of cloud adoption through well-managed cloud resources and IT flexibility and efficiency.
Besides simplifying the process of migrating to a cloud platform, an MSP can help manage customers’ computing, networks, storage, and operating systems. They can improve your business’s bottom line using several components, such as business continuity, asset and service management, and solution-based capacity management.
5. Microsoft Product Support
By partnering with an MSP for Microsoft product support, you can get access to experts who are conversant with Microsoft’s current security capabilities, how to remain compliant with industry requirements, and new features coming out. An MSP can help you:
- Fully utilize Microsoft 365, Office 365, Microsoft Azure capabilities
- Ensure that you are using the proper license
- Implement advanced security features
- Monitor security threats and provide 24/7 support
Discover Co-Managed IT Services That Will Give Your Business a Boost
You are probably wondering whether outsourcing IT services will make your IT department unnecessary? On the contrary, outsourcing part of your IT tasks will improve the efficiency of your in-house IT team, given that their workload will be reduced. Plus, they will be able to access the tools and resources of the external IT provider.
If you’re considering outsourcing part of your IT to a managed service provider, then K2 Technologies is that provider for you. When you work with the managed IT service professionals at K2 Technologies, you can be confident that your team will receive top-notch support and solutions that your business needs to succeed. Contact us to schedule your complimentary initial consultation.